PRIVACY POLICY – DIAMONDGLIMMER

Last Updated: November 19, 2024

At DiamondGlimmer, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase from our store.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Identification Information: When you place an order or contact us, we may collect your name, email address, phone number, billing and shipping address, payment details, and any other information required to complete your purchase or respond to your inquiry.

  • Payment Information: We use third-party payment processors (e.g., PayPal, credit card companies) to process your payments. We do not store your full credit card information; however, we may store limited data such as the last four digits for reference.

  • Non-personally Identifiable Information: We collect data such as your IP address, browser type, device information, and browsing activity on our website. This helps us improve your shopping experience and analyze website traffic.

  • Cookies: Our website uses cookies to enhance user experience. Cookies are small files stored on your device that allow us to remember your preferences, login information, and track website activity.

2. How We Use Your Information

We use the information we collect in the following ways:

  • Order Fulfillment: To process and deliver your orders, handle returns, and manage customer service requests.
  • Communication: To send order confirmations, shipping updates, and respond to your inquiries. We may also send promotional emails if you have opted-in to receive them.
  • Improvement of Services: To enhance our website functionality, improve user experience, and personalize content and offers based on your preferences.
  • Compliance and Security: To ensure compliance with legal obligations and to protect our business, website, and customers from fraud or unauthorized transactions.

3. Sharing Your Information

We will never sell, rent, or lease your personal information to third parties. However, we may share your information in the following limited circumstances:

  • Service Providers: We may share your personal information with third-party companies that provide services on our behalf, such as payment processors, shipping companies, and email service providers. These third parties are required to keep your information confidential and use it only for the purposes of providing services to DiamondGlimmer.

  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to requests from public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. How We Protect Your Information

We implement a variety of security measures to protect your personal information:

  • Data Encryption: All sensitive payment information is encrypted using SSL (Secure Socket Layer) technology during transmission.
  • Access Controls: We restrict access to your personal information to authorized personnel only, ensuring that it is protected from unauthorized access, alteration, or disclosure.
  • Payment Processor Security: We rely on third-party, PCI-compliant payment processors to handle your financial transactions, ensuring that your payment data is securely processed.

5. Your Rights and Choices

As a customer, you have the following rights regarding your personal data:

  • Access: You can request access to the personal information we have on file about you.
  • Correction: If you believe any of your personal information is incorrect or incomplete, you may request to have it corrected or updated.
  • Deletion: You may request that we delete your personal information, subject to certain legal or contractual restrictions.
  • Opt-out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and other external sites. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review their policies before providing any personal information.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the “Last Updated” date noted at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is being used, please contact us:

  • Email: info@diamondglimmer.com
  • Phone: (541) 923-4199
  • Office Address:
    13060 SW Peninsula Dr Terrebonne, Oregon(OR), 97760

Thank you for trusting DiamondGlimmer with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.